Case Study Office365

Office 365



 

Mauer Buick GMC is a leading dealership in the Twin Cities providing a large selection of new Buick and GMC vehicles.  Skilled certified technicians provide maintenance and repair along with GM parts, new tires and more. You’ll find a great value at Mauer Buick GMC and a great experience working with their award winning staff.

 

The Need

As part of Mauer Buick GMC’s commitment to excellent customer service it is imperative that they have reliable email to respond quickly to customers.  Having an email solution that could be down for hours or days is not an option. Plus their staff needs access to their communication tools whether they are at their desk, out on the show floor and lot or working remotely.

A new email solution was needed in a very short window of time.  It needed to be completely reliable but didn’t require staff time to maintain servers and take focus away from taking care of their customers.  Email has to always work and allow staff to access information no matter where they are at.

The Solution

CPS took the time to understand the business and technical needs of the dealership and recommended Office 365 as the best solution.  The Business plans from Office 365 gave the staff the email they needed immediately as well as other tools to make them more productive.

The Benefit

Mauer Buick GMC now has a reliable communication and collaboration tool that is accessible by users anywhere, anytime. The Office 365 solution has additional productivity tools that users can implement as needs arise.  Only one platform for users to learn, making them more productive.