CPS Hosting Customer Support:
CPS provides 24 x 7 support for IBM i hosted customers. Here are the best ways to request support:
After hours, weekends & holidays:
Critical support: Call – 800-433-7761
and leave voicemail and follow the prompts to page engineer on call
Non-critical support:
• Email: Dispatch@cpsts.com (will be returned next business day)
• Phone: 800-433-7761 (leave message, if stated an engineer will contact you the next business day)
Normal business hours:
Monday-Friday, 8:00 a.m. – 5 p.m. CST
Critical support & Non-critical support:
Call – 800-433-7761
• Email: Dispatch@cpsts.com
• Phone: 800-433-7761